Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Campus Holidays
    4. Leasing / Floor Plans
    5. Security
    6. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Forms
    7. Parking
    8. Recycling
  4. Building Amenities
    1. ATM
    2. Auditorium & Classrooms
    3. Cafe / Food Service
    4. Exercise Room
    5. Wellness/Mothers Room
  5. Building Security
    1. Building Access
    2. Deliveries
    3. Emergency Help Stations
    4. General Office Security
    5. Identification Badges
    6. Security Escort Services
  6. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Public Access Defibrillation Program
    14. Power Failure
    15. Severe Weather
  7. Shuttle / Public Transportation
    1. Public Transportation
  8. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Security

Security services are provided by Silver Star Security under the direction of Charles Dailey, the Director of Security. 

For all concerns and questions relating to security, please contact the Transwestern campus facilities staff.
 

Location

Hours of Operation

Phone Number

Main Control Room

24/7/365

443-997-0700

South Building Lobby

Monday – Friday:  7 AM – 6 PM

443-997-0701

North Building Lobby

 Monday – Friday:  7 AM – 6 PM

 443-997-0702

 

Solicitation

Solicitation is not permitted.  If someone is soliciting in your suite, then please notify Campus Security at 443-997-0700 and we will send appropriate personnel to have them escorted off the premises.

 

Please send us your feedback if you have any questions, comments or suggestions.