Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Campus Holidays
    4. Leasing / Floor Plans
    5. Security
    6. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Forms
    7. Parking
    8. Recycling
  4. Building Amenities
    1. ATM
    2. Auditorium & Classrooms
    3. Cafe / Food Service
    4. Exercise Room
    5. Wellness/Mothers Room
  5. Building Security
    1. Building Access
    2. Deliveries
    3. Emergency Help Stations
    4. General Office Security
    5. Identification Badges
    6. Security Escort Services
  6. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Public Access Defibrillation Program
    14. Power Failure
    15. Severe Weather
  7. Shuttle / Public Transportation
    1. Public Transportation
  8. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Homeland Security Threats

Transwestern recommends that each tenant have an emergency action plan in place to help their employees prepare for and react quickly to a regional emergency, including terrorist attacks. The Department of Homeland Security has provided a fact sheet for Tools and Resources to Help Businesses Plan, Prepare and Protect from an Attack.

Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

Maryland Emergency Management
www.mema.state.md.us

Department of Homeland Security
http://www.dhs.gov/dhspublic

Federal Emergency Management Association
http://fema.gov/

American Red Cross
http://www.redcross.org/

Center for Diseases Control and Prevention Emergency Preparedness and Response
http://www.bt.cdc.gov/

Local media outlets will provide important information during an emergency situation.

WBAL Radio –1090 AM: 
http://wbal.com/

The Baltimore Sun
http://www.baltimoresun.com

ABC 2 News
http://www.insidebaltimore.com/

WJZ Channel 13: 
http://www.wjz.com

WBALTV Channel 11:
http://www.thewbalchannel.com/index.html