Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Campus Holidays
    4. Leasing / Floor Plans
    5. Security
    6. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Forms
    7. Parking
    8. Recycling
  4. Building Amenities
    1. ATM
    2. Auditorium & Classrooms
    3. Cafe / Food Service
    4. Exercise Room
    5. Wellness/Mothers Room
  5. Building Security
    1. Building Access
    2. Deliveries
    3. Emergency Help Stations
    4. General Office Security
    5. Identification Badges
    6. Security Escort Services
  6. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Public Access Defibrillation Program
    14. Power Failure
    15. Severe Weather
  7. Shuttle / Public Transportation
    1. Public Transportation
  8. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

General Office Security

Security Checklist

For your own internal security and also for the security of the building, it is in your best interest to control the number of keys and access cards issued.  Only people needing after hour access should be issued a key or an access card.

The following is a list of general office security suggestions, which are offered to you as an aid in establishing your internal security procedures:

  • Restrict office keys to those who actually need them.
  • Keep complete, up-to-date records of the distribution of all office keys.
  • Have adequate procedures for collecting keys prior to termination of employees.
  • Establish a rule that keys must not be left unguarded on desks or cabinets.
  • Require that filing cabinet keys be removed from locks and placed in a secure location after opening cabinets.
  • Prevent unauthorized personnel from reporting a lost key and receiving a replacement.
  • A responsible person is in charge of issuing all keys.
  • Store keys systematically in a secured wall cabinet of either your own design or from a commercial key control system.
  • Insist on identification from repairmen who come to work in your office.
  • Clear all desks of important papers.
  • When working alone in the office at night, lock the front door to prevent anyone else from entering.
  • Keep the police, fire department, and building security telephone numbers posted.
  • Double check to see that all doors are securely locked before you leave.

Suspicious Persons

If you see suspicious or offensive persons in the building, please call the Campus Security at 443-997-0700. 

Please be aware of strangers in your Tenant areas and halls.  Quite often a question such as “May I help you locate someone?” is enough to deter a potential thief.  Suspicious encounters of this type should be reported to the management office immediately.