Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Campus Holidays
    4. Leasing / Floor Plans
    5. Security
    6. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Forms
    7. Parking
    8. Recycling
  4. Building Amenities
    1. ATM
    2. Auditorium & Classrooms
    3. Cafe / Food Service
    4. Exercise Room
    5. Wellness/Mothers Room
  5. Building Security
    1. Building Access
    2. Deliveries
    3. Emergency Help Stations
    4. General Office Security
    5. Identification Badges
    6. Security Escort Services
  6. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Public Access Defibrillation Program
    14. Power Failure
    15. Severe Weather
  7. Shuttle / Public Transportation
    1. Public Transportation
  8. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Introduction

It is recommended that floor wardens be appointed to implement emergency procedures. The number of floor wardens needed depends upon the number of employees and the size of the office.  The floor wardens must (1) be intelligent and capable of providing leadership in an emergency situation, and, (2) work in their respective areas within the building.

Our recommendations to the tenant include the following:

  1. Designate evacuation routes, which will best promote an evacuation that is both quick, and safe.  Floor wardens should familiarize themselves with building evacuation routes and clearly communicate this information to all employees.
  2. Designate a location outside of the building for everyone in your office to assemble.  The meeting location should be well away from the building and should not block or disrupt the arrival and/or operation of emergency personnel.
  3. Designate a floor warden to have a list of disabled employees that they
    can check against the list of employees that have evacuated.

Our recommendations to the tenant include the following (continued):

  1. Provide for a review of all personnel present at the designated meeting location and require the immediate notification of emergency personnel if it is believed personnel may still be in the building.
  2. If there are handicapped persons within your office, be prepared to assist them to the safest possible location.  If you are unable to get them completely out of the building, notify emergency personnel immediately upon their arrival. Floor wardens should be aware of the presence of handicapped persons and alternative evacuation routes, which will make egress as quick and safe as possible.

In accordance with code requirements, we will conduct emergency evacuation drills.  We strongly encourage all occupants to actively participate in these exercises. It is a valuable opportunity to test and improve our emergency preparedness.

 

Tenant’s Role in an Emergency

  • An emergency is an unplanned event that occurs without notice.  It can cause minor to severe disruption in a person’s life or a business.  An individual’s ability to cope with and handle the emergency is directly related to their level of preparation.  Please familiarize yourself with this reference document. Doing so will help you prepare for and handle emergencies that may occur within the work place.
  • This document contains quick reference information, suggestions and guidelines that will assist you in reporting and handling an emergency.
  • To make this document effective, we must all strive to make it better.  Each drill, exercise, or real-life situation offers an opportunity to learn something new.  After each incident, we should automatically review our performance and recommend any ideas for improvement to this manual.
  • It is recommended that all offices conduct emergency procedure and security meetings so all involved have an understanding of what to do if an emergency occurs.

Thank you for taking the time to make this a safer building for all of us. Please read it carefully and keep it accessible.