Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Campus Holidays
    4. Leasing / Floor Plans
    5. Security
    6. Tenant Council
  3. Building Services
    1. Building Signage & Directory
    2. Cleaning
    3. HVAC
    4. Mail Service
    5. Maintenance Requests
    6. Forms
    7. Parking
    8. Recycling
  4. Building Amenities
    1. ATM
    2. Auditorium & Classrooms
    3. Cafe / Food Service
    4. Exercise Room
    5. Wellness/Mothers Room
  5. Building Security
    1. Building Access
    2. Deliveries
    3. Emergency Help Stations
    4. General Office Security
    5. Identification Badges
    6. Security Escort Services
  6. Emergency Procedures
    1. Introduction
    2. Active Shooter
    3. Bomb Threat
    4. Criminal Actions
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and/or Hazardous Spill
    9. Fire and Life Safety
    10. H1N1 Influenza Virus
    11. Homeland Security Threats
    12. Medical Emergency
    13. Public Access Defibrillation Program
    14. Power Failure
    15. Severe Weather
  7. Shuttle / Public Transportation
    1. Public Transportation
  8. Policies and Procedures
    1. Moving Policy
    2. Smoking
    3. Personal Electronics/ Appliances
    4. Service Animal Policies

Elevator Malfunction

Elevators are one of the safest modes of transportation. The specifications for elevator construction, installation, and operation are highly regulated. Safety devices, combined with regular inspections from regulatory agencies, further insure the safety of elevator travel. 

Even with these precautions, the increasingly sophisticated circuitry found on many modern elevators can result in a malfunction.

What to do in an emergency:

  1. Remain calm.
  2. Press “Emergency” button or “Bell” button.
  3. Do not force the elevator doors open.
  4. Pickup the telephone and follow the posted instruction. The elevator phones automatically dial the security control center.
  5. DO NOT attempt to exit the elevator through the roof hatch or the front doors if the elevator is not leveled on a floor.

If the malfunction is observed from outside the elevator, notify the campus facilities office. In the event that someone is trapped in the elevator, call security control center at 443-997-0700.

Working on elevators is specialized work.  Only elevator service company or fire department personnel will remove occupants stranded in an elevator.